Recently, I posted a blog article titled "Your Attorney's Biggest Frustrations." That post flowed from an idea that I recorded, which became this episode. Why is it important to manage our clients' expectations? What can we do for clients, and what are we sometimes unable to do for clients?
Our goal is to eliminate our clients' financial bullies. It would be difficult to do that if we become another of those bullies! Therefore, clear communication and realistic client expectations are key. We've taken on work where we may have faced a legal or factual uphill battle because our client had clear goals and expectations. Conversely, we've declined work where we had a good chance at prevailing, because a "win" in court would have poorly translated to the "win" the client was seeking by hiring us.
What are some other thoughts you have about client expectations in managing the relationship between you and your lawyer? We would love to hear your comments.
You can also contact me at Shawn@YesnerLaw.com, or www.YesnerLaw.com.